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MobalPay Support

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  • MobalPay.com
  • Contact Us
  • My Account

Article Categories

About your account(15)

  • Checking Your Balance
  • Transaction Delays
  • Lost or Stolen Cards
  • International currency payments
  • Viewing Your Top-Up History

Other(2)

  • How To Get a Japanese Residence Card
  • How To Get a Japanese Driving License

Paying with MobalPay(11)

  • Linking to Suica Cards
  • Which Stores Allow MobalPay?
  • Which merchants do not accept MobalPay?
  • Can I pay in installments?
  • Mobile/Cell Phone Payments

Top-up(12)

  • How To Top Up Your MobalPay Account
  • How To Top Up Using Cash
  • List of Bank Transfer Fees
  • How To Top Up Using Cash Card or Bank Book
  • How To Top Up Using Online Banking

Troubleshooting(13)

  • 3DS Security Features
  • Initially paid too much / too little?
  • Payment Sent To Wrong Account
  • New card & your previous balance
  • Card Not Working

Using MobalPay(13)

  • Which Stores Allow MobalPay?
  • Which merchants do not accept MobalPay?
  • Can I pay in installments?
  • Mobile/Cell Phone Payments
  • 3DS Security Features
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