Important: MobalPay Service is Ending on April 27, 2026
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Important: MobalPay Service is Ending on April 27, 2026
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Article Categories
About your account
(19)
Checking Your Balance
Can’t Log-In to MyAccount?
International Currency Payments/Overseas Additional Fees
Pending Transactions
Lost or Stolen Cards
Get Started
(4)
Get Started With MobalPay
How to Activate Your MobalPay Card?
Can’t Log-In to MyAccount?
How to Apply
Other
(19)
How To Get a Japanese Residence Card
Where can MobalPay be used?
How To Get a Japanese Driving License
Is MobalPay a credit card?
What is a MOBAL Code
Paying with MobalPay
(15)
Which Stores Allow/Where Can I Use MobalPay?
Can I Pay In Installments?
How To Link To Mobile Suica
PIN Bypass Feature Ending
3DS Security Features
Top-up
(17)
How To Top Up Your MobalPay Account
How to Top Up Your MobalPay Balance Using Cash at a Convenience Store
How To Top Up Using Cash At Bank ATMs
How To Top Up Using Online Banking
How To Top Up Using Bank Card or Bank Book
Troubleshooting
(14)
Unknown Transactions
3DS Security Features
How to Reset Password for Your MyAccount
Card Not Working
New Card & Your Previous Balance
Using MobalPay
(15)
Which Stores Allow/Where Can I Use MobalPay?
Can I Pay In Installments?
3DS Security Features
Monthly Subscription Fees
Mobile/Cell Phone Payments
