Welcome to MobalPay!
We’re so glad that your new payment card has reached you safely. You can now activate your card, by logging into your MobalPay MyAccount for the first time. You should have received an email from us with a link to set a password. If you haven’t, get in touch.
Head straight to your MobalPay MyAccount now!
Next, it’s time to top up your balance for the first time.
You can find out everything you need to know about this in your new MobalPay MyAccount. The easiest top-up method is the one you’ve already used to pay your setup fee – you can generate a barcode in your MyAccount, and take it along to your nearest convenience store, and pay in cash!
If you’d prefer to top up using a different method, all the details about what you can do are in your MyAccount.
Need any help?
If you have any issues with your new MobalPay service, the best place to start is right here on our Support Site.
Here, you’ll find everything there is to know about the most common questions our support team are asked – be sure to take a look if you need to.
You’re all set!
Congratulations, you’re ready to start making payments in Japan using a card that works just like back home!
Welcome to MobalPay.