Enabling Voicemail The voicemail service is enabled by default so you do not need to request for it be activated. If your phone cannot be reached (because it is switched off, out of coverage, or busy on another call) then your incoming calls will be forwarded to the Iridium Voicemail Service. The caller may be […]
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Voicemail Setup and Message Retrieval
Enabling Voicemail The voicemail service is enabled by default so you do not need to request for it be activated. If you disable it and then want to re-enable it, dial 1780 from your Mobal phone/SIM and you should hear a voice recording confirming the service is active. Disabling Voicemail To disable voicemail dial 1760 […]
Voicemail Setup and Message Retrieval
The voicemail service is enabled by default so you do not need to request for it be activated. If you would like to disable voicemail you will need to contact us to request for this to be processed. Accessing Voicemail To access your voicemail simply dial 605 from your SIM and follow the voice prompts. […]
Voicemail Setup and Message Retrieval
The voicemail service is enabled by default so you do not need to request for it be activated. If you would like to disable voicemail you will need to contact us to request for this to be processed. Accessing Voicemail To access your voicemail simply dial 123 from your SIM and follow the voice prompts. […]
Voicemail Setup and Message Retrieval
The voicemail service is enabled by default so you do not need to request for it be activated. If you would like to disable voicemail you will need to contact us to request for this to be processed. Accessing Voicemail To access voicemail simply dial 1416 from your SIM and follow the voice prompts. Note: […]
Wrong PIN or Password
Security Features: If your phone is asking you for a pin or password, it could be one of the following reasons: Network Lock If you are being asked to enter a “Network Unlock Code”, a “Subsidy Password” or an “Operator Unlock Pin”, this would indicate that your device has not been fully unlocked. When using […]
Using Google Maps
We often get asked how much data Google Maps uses and it’s a difficult answer because it depends on quite a lot of factors. When using Google Maps while driving however, you will usually find that this application uses no more than 10MB per hour. If you will not have access to cellular data for […]
No Option To Add A New ‘APN’ (iPhone)
If you cannot see an option to enter an APN (Access Point Name) and you have confirmed that your device is fully unlocked, please connect your phone to WiFi and click on or copy the following link into your web browser: https://www.mobal.com/files/softbank4g.mobileconfig This will take you to a page where you can install the correct […]
Do you ship internationally?
If you wish to receive your SIM before you travel to Japan, we have a number of options available to you. We have expedited delivery options available to UK & USA addresses. For delivery to other international destinations, packages are sent via international mail and are delivered within 5-10 business days. To view shipping rates, […]
Can I Use VoIP and Instant Messaging (Skype, Viber, Whatsapp, Facetime, etc)?
Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & SMS messaging. Please note you will need to ensure that your device is setup correctly. You should check whichever apps you are using all utilize the data connection […]