Unfortunately, data sharing is not available with this service so you will not be able to create a personal hotspot, even if your phone shows this as an option. Please note the service will only work in cellphones, it will not work in data-only devices (such as Tablets or MiFis) so switching to another device […]
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Can I use the Japan Unlimited SIM in any other countries?
Please be advised that a ‘Japan Unlimited’ SIM card will only allow you to connect to the Softbank network within Japan. We can therefore confirm that when you are outside of Japan, you will not be able to use the SIM card for calls, texts or cellular data access.
About Seibo – Making the world a better place!
It all started with one man’s desire to make calls while traveling… Mobal was the brainchild of Chairman, Tony Smith. As a lifelong international traveler, he was constantly frustrated when trying to keep in touch with family, friends & business contacts on his many trips overseas. On the back of the success of the international […]
What Speeds Can I Expect With The Unlimited Data Plan?
If you activate the service on the 15 or 30 day Unlimited Data plan you will get 7GB of high speed data for that service period. If you activate the service on an ongoing basis your service periods will be calendar monthly based and you will get 7GB of high speed data each month; i.e. […]
Data issues after switching back to Domestic SIM (iPhone Users)
Domestic SIM Issues If you are using an iPhone handset and you are unable to connect to cellular data after removing our SIM card / reinserting your domestic SIM card, you may be required to manually remove the APN (Access Point Name) profile that was installed for our service. On most iPhone handsets, you can […]
No Option To Add A New ‘APN’ (iPhone)
If you cannot see an option to enter an APN (Access Point Name) and you have confirmed that your device is fully unlocked, please connect your phone to WiFi and click on or copy the following link into your web browser: https://www.mobal.com/files/europeplus.mobileconfig This will take you to a page where you can install the correct […]
Globalstar GSP1700 User Manual
Please click the link to download your Globalstar GSP1700 User manual Globalstar GSP1700 User Manual
Globalstar GSP1700 Quick Start Guide
Click the link to download your Globalstar GSP1700 Quick Start Guide Globalstar GSP-1700 Quick Start
Can I Extend My Service?
If your service is currently active and you wish to extend the service then all you need to do is either email extend@mobal.com or call us on +1 212 785 5800 to request. You will need to ensure the payment method on your account is up to date before requesting and this can be done […]
How to insert the SIM card in the Samsung GT-E1050
This is our quick and simple guide showing you how to insert the SIM card in the Mobal Budget Phone, the Samsung GT-E1050. When your Mobal World Phone package arrives, and you open it you will find the following items inside: You will need to open your SIM pack to get the SIM card ready […]