If you intend to pay for the cost of the return yourself, you can use whatever shipping method you prefer but please be advised that you would not be reimbursed for any shipping charges. If you would like to avoid this charge however, please ensure that you return the device to the following address via […]
Category: General
Getting Started
Lost/Stolen Phones & SIM Cards
Mobal Online Account (MyAccount)
My Mobal Phone Number
Purchasing Additional Items
Reconnection
Returns & Refunds
SIM Card User Guide
Terminating Service
Resolving a Decline
If there is a failure to make payment and your account goes into decline, your account will become partially locked and you will see a screen similar to what is shown below when you login to your account at: WWW.MOBAL.COM/MYACCOUNT This section will provide you with the following information in regards to the declined charge: […]
Why are you saying I owe you money, I got this email from PayPal saying otherwise!
… If you have attempted to make a payment via PayPal but your payment was rejected, please be advised that you may still receive an email similar to the one shown below: The email above can be confusing one and we aren’t sure why PayPal send it to their customers in this way! We have […]
Why are you saying I owe you money, I got this email from PayPal saying otherwise!
… If you have attempted to make a payment via PayPal but your payment was rejected, please be advised that you may still receive an email similar to the one shown below: The email above can be confusing one and we aren’t sure why PayPal send it to their customers in this way! We have […]
Why are you saying I owe you money, I got this email from PayPal saying otherwise!
… If you have attempted to make a payment via PayPal but your payment was rejected, please be advised that you may still receive an email similar to the one shown below: The email above can be confusing one and we aren’t sure why PayPal send it to their customers in this way! We have […]
Why are you saying I owe you money, I got this email from PayPal saying otherwise!
… If you have attempted to make a payment via PayPal but your payment was rejected, please be advised that you may still receive an email similar to the one shown below: The email above can be confusing one and we aren’t sure why PayPal send it to their customers in this way! We have […]
Why are you saying I owe you money, I got this email from PayPal saying otherwise!
… If you have attempted to make a payment via PayPal but your payment was rejected, please be advised that you may still receive an email similar to the one shown below: The email above can be confusing one and we aren’t sure why PayPal send it to their customers in this way! We have […]
Usage Rates
You can view the usage rates that apply to your service by logging in to your Mobal online account: MyAccount Once you have logged in to your account, please click on the “More Information” button displayed to the right of the listing for your ‘Japan Unlimited’ SIM card – You will then need to click […]
October17
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