Extending Your Service

If you have selected a specific service duration such as the 30, 60 or 90 day option, please be advised that (if you do not request a service extension) your SIM card will be permanently disconnected at the end of your selected service period. After this point, the SIM card cannot be re-used and so […]

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Reconnecting your ‘Europe Plus’ SIM card

Please note if you have not used your SIM recently (within the last 30 days) we are unable to reconnect the service and you will need to purchase a new SIM – You can do this online at: www.mobal.com/europe-sim-card/ If your Mobal ‘Europe Plus’ SIM card has recently been disconnected and you would like to […]

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Reconnecting your ‘Mobal World’ SIM card

If your Mobal SIM card has been deactivated due to the payment method being invalid, please login to your Mobal online account (MyAccount) to update your billing information. When we have received your update, your SIM card will be reactivated within 1-2 business days. If your Mobal SIM card has been deactivated for any other […]

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