If you have selected a specific service duration such as the 30, 60 or 90 day option, please be advised that (if you do not request a service extension) your SIM card will be permanently disconnected at the end of your selected service period. After this point, the SIM card cannot be re-used and so […]
All posts by simonbowker
Cellular Data Setup (MiFi)
To use the service you will need to enable “Cellular Data” (also referred to as Mobile Data) and configure the APN (Access Point Name) profile with the settings below: APN: plus.4g Username: plus Password: 4g If required, you can also enter the additional APN profile settings below: MCC: 440 MNC: 20 Authentication type: PAP or […]
Ordering Additional Items
Due to a recent update, you can now purchase additional items directly through your Mobal online account (MyAccount). You can purchase a new phone, a replacement travel adapter set or a SIM card adapter set. After you have logged in to your online account, please click on the “More Information” button to the right of […]
Adding Call Bundles
Please be advised that you can now purchase additional call bundles for your ‘World Talk & Text’ SIM card directly through your Mobal online account (MyAccount). You can choose to add a $50 call bundle (which includes $75 worth of usage), a $75 call bundle (which includes $150 worth of usage) or a $150 bundle […]
Can I keep my existing Whatsapp account when I switch to a Mobal SIM?
Yes, if you switch SIM cards in your phone, Whatsapp will continue to work as usual (linked to your old phone number). You’ll keep all the chats and groups that are already setup. As long as you don’t log out of your Whatsapp account (e.g. by resetting your phone or uninstalling Whatsapp) if should keep […]
Updating Your Billing Details
Once you have purchased the SIM there are no further charges due so there is no need to update the payment method on your Mobal MyAccount. If you do update the billing information this will not be a problem, but note that our system will automatically perform security checks on the information provided. This will […]
Choosing the right product for you!
Ordering Additional Items
Due to a recent update, you can now purchase additional items directly through your Mobal online account (MyAccount). You can purchase a new phone, a replacement travel adapter set or a SIM card adapter set. After you have logged in to your online account, please click on the “More Information” button to the right of […]
Ordering Additional Items
Due to a recent update, you can now purchase additional items directly through your Mobal online account (MyAccount). You can purchase a new phone, a replacement travel adapter set or a SIM card adapter set. After you have logged in to your online account, please click on the “More Information” button to the right of […]
Adding Additional Data
Due to a recent update, you can now add additional high speed data to your SIM card directly through your Mobal online account (MyAccount). After you have logged in to your online account, please click on the “More Information” button to the right of the listing for your SIM card as shown below – On […]