Mobal WiFi – Getting Started

Thank you for purchasing a Mobal WiFi device!

An activation request will be submitted for your WiFi device once it has been shipped and so pleased be advised that (once you have received the device) there may be a delay of 1-2 business days before the device will become functional.

We have also included some useful guides below which should help you to get started:

Your Mobal MyAccount

After placing a new order, an online account will be created for you. This will give you access to a variety of features.

Find out all you need to know about your Mobal MyAccount here.

 

About Your Device

For a detailed description of each section of your Wi-Fi device, head to our easy guide.

 

Charging

For everything you need to know about  how to safely charge your device, check out our Charging Information.

 

Getting Connected

For instructions on how to connect to your WiFi device for the first time, please click here.

 

Tracking Usage

For information on how to track the usage on your Wi-Fi device, see our guide.

 

Plan Changes

For instructions on how to make changes to your Wi-Fi plan, check out our guide.

 

Troubleshooting

If you experience any connection issues, please take a look at our support information.

 

Cash Payments

Once you have paid for at least one full calendar month of service, you have the option to begin making cash payments.

For instructions on how to switch to our cash payments option, click here.

 

 

If there is anything else we can help you with, please let us know!