Mobal WiFi – Getting Started

Your Mobal MyAccount / Activating your router

After placing a new order, an online account will be created for you. This will give you access to a variety of features.

Find out all you need to know about your Mobal MyAccount here.

Once you have received your router, don’t forget to activate it! For information on how to activate your router check out this guide 

We aim to get your router activated within 24 hours of receiving your request.

About Your Device

For a detailed description of each section of your Wi-Fi device, head to our easy guide.

 

Charging

For everything you need to know about  how to safely charge your device, check out our Charging Information.

 

Getting Connected

For instructions on how to connect to your WiFi device for the first time, please click here.

 

Tracking Usage

For information on how to track the usage on your Wi-Fi device, see our guide.

 

Plan Changes

For instructions on how to make changes to your Wi-Fi plan, check out our guide.

 

Troubleshooting

If you experience any connection issues, please take a look at our support information.

 

Cash Payments

Once you have paid for at least one full calendar month of service, you have the option to begin making cash payments.

For instructions on how to switch to our cash payments option, click here.

 

 

If there is anything else we can help you with, please let us know!