Cellular Data Setup (iPhone)

Activating Data: To access cellular data on your iPhone handset, you will be required to: Enable the ‘Cellular / Mobile Data’ feature Ensure that ‘4G LTE’ connections are enabled (if your device is 4G capable) For instructions on how to enable data and 4G LTE connections, please refer to the guides below.   Enabling Data […]

Read More

Cellular Data Setup (Android)

Activating Data: To access the internet via Cellular Data, you will be required to – Enable the ‘Cellular/Mobile Data’ feature on your device Ensure that you have created an APN (Access Point Name) profile using the correct settings APN Settings: The Android version of the ‘Japan Unlimited v1’ SIM card is fully white in color […]

Read More

Tracking Cellular Data Usage

Monitoring Your Usage: Please be advised that you can keep track of your high speed data allowance (which will vary depending on the plan that you have selected) directly from your Mobal online account. Once you have exceeded your high speed data allowance, your connection speed will be reduced (to a maximum of approximately 128Kbps) […]

Read More

Creating a Hotspot / Tethering

The Hotspot Feature: We can confirm that our ‘Japan Unlimited’ SIM cards do support use of the hotspot feature and so the majority of smart phone handsets should allow you to share the data connection with multiple devices if you wish to. For instructions on how to enable this feature on most Android handsets, please […]

Read More

Adding Extra High Speed Data

Extra Data: If you have exceeded your high speed data allowance and you do not wish to wait for the allowance to reset on the 1st of the following month, you have the option (from your Mobal online account) to increase your allowance for the current month: www.mobal.com/myaccount Once you have logged in to your […]

Read More

Can I receive Emergency / Earthquake Alerts?

We can confirm that our service supports this feature but your device may require some additional configuration –   On the majority of iPhone handsets, you can enable this feature by going to: Settings > Notifications You should then be able to scroll down to the section titled “Government Alerts” and enable this feature.   […]

Read More

Reducing Cellular Data Usage (Android)

We have included some suggestions below that will help you to reduce your cellular data usage. However, please be advised that these are only generic instructions for an Android handset and the steps may vary depending on your specific cell phone / the version of Android you have installed. Preventing applications from updating automatically: Please […]

Read More

Reducing Cellular Data Usage (iPhone)

Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage – However, please be advised that these are only generic instructions for an iPhone handset and the steps may vary depending on your specific cell phone / the installed iOS.   Block Data Access For Specific […]

Read More

Using Google Maps

Navigation Services: We often get asked how much cellular data the Google Maps feature uses but unfortunately, this is a difficult question to answer as it depends on a variety of factors. When using Google Maps while driving however, you would usually find that this application uses no more than 10MB per hour. If there […]

Read More

Can I do Line Age Verification?

The service you have with us does not support LINE’s age verification service and so when signing up with Line, you will need to skip this step. The only features that are not available when skipping age verification are the ID search and phone number search options. Even if you are unable to use these […]

Read More