The Hotspot Feature: We can confirm that our ‘Japan Unlimited’ SIM cards do support use of the hotspot feature and so the majority of smart phone handsets should allow you to share the data connection with multiple devices if you wish to. For instructions on how to enable this feature on most Android handsets, please […]
Category: Cellular Data
Adding Extra High Speed Data
Extra Data: If you have exceeded your high speed data allowance and you do not wish to wait for the allowance to reset on the 1st of the following month, you have the option (from your Mobal online account) to increase your allowance for the current month: www.mobal.com/myaccount Once you have logged in to your […]
Cellular Data Setup (Android)
Activating Data: If you have selected a Japan Unlimited plan that includes cellular data, please ensure that you have completed these steps: – Ensure that the ‘Mobile / Cellular Data’ feature on your device is enabled – Ensure that you have created an APN (Access Point Name) profile using the correct settings … If you […]
Cellular Data Setup (iPhone)
Activating Data: To access cellular data on your iPhone handset, you will be required to: Enable the ‘Cellular / Mobile Data’ feature Ensure that ‘4G LTE’ connections are enabled (if your device is 4G capable) For instructions on how to enable data and 4G LTE connections, please refer to the guides below. Enabling Data […]
Reducing Cellular Data Usage (Android)
We have included some suggestions below that will help you to reduce your cellular data usage. However, please be advised that these are only generic instructions for an Android handset and the steps may vary depending on your specific cell phone / the version of Android you have installed. Preventing applications from updating automatically: Please […]
Reducing Cellular Data Usage (iPhone)
Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage – However, please be advised that these are only generic instructions for an iPhone handset and the steps may vary depending on your specific cell phone / the installed iOS. Block Data Access For Specific […]
Tracking Cellular Data Usage
Monitoring Your Usage: Please be advised that you can keep track of your high speed data allowance (which will vary depending on the plan that you have selected) directly from your Mobal online account. Once you have exceeded your high speed data allowance, your connection speed will be reduced (to a maximum of approximately 128Kbps) […]
Using Google Maps
Navigation Services: We often get asked how much cellular data the Google Maps feature uses but unfortunately, this is a difficult question to answer as it depends on a variety of factors. When using Google Maps while driving however, you would usually find that this application uses no more than 10MB per hour. If there […]
Issues Accessing Data (iPhone)
Manual Setup: If you are unable to access cellular data after following our guide, it is likely that your iPhone handset has failed to automatically download / install the APN configuration profile that’s required. As a solution, we would recommend that you manually download the required APN profile by clicking on the button below – […]
Can I Use VoIP and Instant Messaging (Skype, Viber, Whatsapp, Facetime, etc)?
Call & Messaging Applications: We can confirm that you can continue to use VoIP services for calling / instant messaging applications for messaging and this can be a great way to keep in touch! This will also help you to avoid incurring additional usage charges for our standard voice calling and SMS text messaging service. […]