Do I need to input my I.D. or password for a ‘3DSecure’ transaction?
‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced to keep both customers and merchants safe from fraudulent orders.
The 3DS security procedures may vary slightly but for merchants that use the latest 3DS system (3DS2 / 3DS Version 2), the requirements for this process should be fairly straight forward and self explanatory.
Please note that your MobalPay card is not compatible with any online sites / merchants that still use the original 3DS service (version 1) that require a one-time passcode to be entered. Unfortunately, this is out of our control and we will not be able to assist with purchases related to merchants using this older system.