Can I pay for charges in installments when using my MobalPay card? Your MobalPay card can only be used for one-time payments, so it will not allow you to make payments in installments. For more information on payment types / merchants that are not supported etc, please visit the following link: Merchant Guide
Articles Tagged: restrictions
3DS Security Features
Do I need to input my I.D. or password for a ‘3DSecure’ transaction? ‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced to keep both customers and merchants safe from fraudulent orders. The 3DS security procedures may vary slightly but for merchants that use the latest 3DS system (3DS2 / […]
Which Stores Allow MobalPay?
Your MobalPay card can be used in the majority of stores (both physical and online stores) that accept MasterCard as a payment method for goods and services. MobalPay can be used for some subscription services such as Netflix and Amazon Prime, as well as subscription apps in the iPhone App Store. You can use your […]
Card Limits
What is the top-up limit for my MobalPay card? Please be advised that there is a daily top-up limit, a transaction limit and a total balance limit for your MobalPay card. Daily Top-Up Limit: ¥500,000 per day ¥1,000,000 per month Transaction Limit: ¥500,000 per card Total Balance Limit: ¥500,000 per card
Top-Up Limits
What is the top-up limit for my MobalPay card? Please be advised that there is a daily top-up limit, a transaction limit and a total balance limit for your MobalPay service. Daily Top-Up Limit: ¥500,000 per day ¥1,000,000 per month Transaction Limit: ¥500,000 per card Total Balance Limit: ¥500,000 per card
I.D. Rejected
Why was my I.D. upload rejected? If your I.D. upload was rejected, please ensure that your I.D. meets the requirements shown below – You must upload a valid Japanese Residence Card Your I.D. must clearly show your name, address, date of birth and the expiration date Your I.D. cannot be blurry, cropped or redacted in […]