Reduced Speeds: If you find that your connection speed has been reduced, this may indicate that you have exceeded the high speed data allowance (of 100GB or 130GB depending on the plan you have selected) that’s included with your plan. For additional instructions on how to track your data usage and confirm if you have […]
Category: Data Usage
Additional Data
Your Data Allowance: By default, your Wi-Fi device will be assigned the standard high speed data allowance of 100GB per month. Once you have exceeded this allowance, basic internet access should still be available but your connection speed will be restricted to a maximum of 384kbps until your plan is reset (on the 1st of […]
Tracking Data Usage
Monitoring Your Usage: Please be advised that there are three methods that you can use to keep track of your usage to see how close you are to exceeding your high speed data allowance. Once you have exceeded your high speed data allowance, your connection speed will be reduced to a maximum of 384kbps […]