Why do we charge a monthly fee? Our charity promise MobalPay, like our sister brand Mobal, is founded on the belief that good business should do good in the world. Our monthly fees allow us to invest in our charity work, which you can find out all about here. Mobal have been around for over 30 years […]
Category: Using MobalPay
Signatures For Transactions
Will I need to sign my signature for all transactions? If you are required to enter the pin code for your MobalPay card, you should not be required to provide the merchant with your signature. If you are asked to provide your signature for any other transactions however, please ensure that it matches up with […]
Blank Box On Card
What is the blank box on the back of my card for? This section is where you will be required to write your signature for security purposes. If you do not write your signature in this section, please be advised that some merchants may refuse your transaction and so we would recommend filling this section […]
Card Limits
What is the top-up limit for my MobalPay card? Please be advised that there is a daily top-up limit, a transaction limit and a total balance limit for your MobalPay card. Daily Top-Up Limit: ¥500,000 per day ¥1,000,000 per month Transaction Limit: ¥500,000 per card Total Balance Limit: ¥500,000 per card
Your PIN Code
Where can I find the PIN code for my MobalPay card? When your MobalPay card arrives, it will be attached to a piece of paper and you will find the PIN code printed directly underneath the card. The PIN will be 4 digits in length and you may be required to enter this PIN for […]