SIM Not Supported (iPhone)

If you receive an “Invalid SIM” or “SIM Not Supported” error message when your Mobal SIM card is inserted in your iPhone then this indicates that your phone is not fully unlocked. The message often also states that the SIM is not supported under the “activation policy” and that it is “not a hardware issue […]

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Changing the SIM Card Size

The Mobal World Phone service you currently have has been discontinued for new/replacement orders. We are therefore unable to transfer your number to a new SIM card. If you wish to keep your existing service and phone number you will need to keep using your existing SIM card. It may be possible to cut your […]

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Changing the SIM Card Size

The Mobal World Phone service you currently have has been discontinued for new/replacement orders. We are therefore unable to transfer your number to a new SIM card. If you wish to keep your existing service and phone number you will need to keep using your existing SIM card. It may be possible to cut your […]

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Changing the SIM Card Size

Mobal SIM cards are now multi-cut so they can be used as a Nano, Micro or Standard sizes to suit all unlocked GSM phones! Standard:  Use all pieces – The “Nano SIM” is placed within the “Micro SIM adapter” which is then placed within the “Standard SIM adapter”. Micro: Remove the “Standard SIM adapter” piece […]

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Inserting Your SIM Card

If you have purchased a cell phone from Mobal, your SIM card will already be inserted for you. However, if you have purchased a SIM card to use with your own device then your SIM will be attached to the included user guide. When you receive your ‘Multi-Size’ SIM card, you will need to remove […]

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Insert SIM Error

If your device is showing an insert SIM Card error please witch the phone off and remove the battery and SIM card. The SIM card is convertible to a smaller micro SIM so take care so that the smaller part does not drop out! You should wipe the SIM card with a soft dry cloth […]

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