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Payment Sent To Wrong Account

/Troubleshooting /Payment Sent To Wrong Account
  • Troubleshooting
What should I do if I have sent the top-up payment to the wrong bank account?

The correct bank account details can be found in the “Top-Up” section within your Mobal online account (MyAccount).

You can log in to MyAccount by clicking the link below:
MobalPay MyAccount

If you have sent a payment to the incorrect bank account however, please be advised that we would not be able to assist you with this.

We would therefore recommend that you contact your bank directly to discuss the issue and request further assistance.
 

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