New Card & Your Previous Balance

If I have ordered a new MobalPay card, what will happen to the old card’s balance? If you order a new card from the MobalPay site, your balance will not be transferred. If you wish to transfer the balance from your old card, please make sure to place your order through My Account. Follow the […]

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Why can’t I order a second card?

I would like to order a secondary card but I am unable to do so? Each account holder can only have one MobalPay card active at a time, so while your original card remains active, you will not be able to place a new order. If your original card has been lost, stolen or damaged […]

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