Where can MobalPay NOT  be used?

Where can MobalPay NOT  be used?
As MobalPay is a prepaid payment card there may be situations when you are not able to use your card. Here are some examples (with some workaround solutions):
Apple Wallet/Google Wallet:

Although MobalPay is not compatible with Apple Wallet/Google Wallet it can be used with Japanese digital payment apps such as RakutenPay/ dBarai and Mobile Suica and Mobile Pasmo that specifically require Japanese-issued payment cards to work.

Recurring Payments:

Although MobalPay does work with subscriptions services such as Amazon Prime, Netflix, Spotify and can also be used to purchase a Japanese SIM/eSIM from Mobal (www.mobal.com), there are some merchants who do not allow recurring payments to be made using a prepaid card.

Highway Tolls/ETC:

Many payment booths located along Japan’s highway network only accept credit cards (or cash) for toll road payments.

Gasoline Stands/Petrol Stations:
Many Japanese gasoline stands do not accept prepaid cards as a form of payment.
Digital Payment Apps:

Although MobalPay does work with Japanese digital payment apps such as RakutenPay and dBarai, etc, there are some apps that only work with credit cards issued by the same company. One example of this is LinePay which will currently only work with a Line issued credit card. Note: In the future PayPay will only work with a PayPay issued credit card.

If you do experience issues with MobalPay outside of these exceptions, please contact our customer service with details of the time & date of the transaction and we will do our best to help. Email: hello@mobalpay.com
Where can MobalPay NOT  be used?
As MobalPay is a prepaid payment card there may be situations where the card cannot be used.