What is a Pending transaction?
Pending transactions are those where the merchant hasn’t provided us with all the transaction details yet. Another possibility is that they have taken a payment reservation (see below). In most cases, we aren’t provided with the merchant’s name, so we can’t provide you with any more details than we show in the Pending transactions list.
How long does it take for a transaction to change from Pending to Confirmed?
Pending transactions usually complete within 5-10 business days. When this happens, the transaction will move into the main list of completed transactions and the merchant name will be shown.
Reservation Transactions
Sometimes, merchants make a payment reservation on your card, which will show as a Pending transaction. There are a number of reasons why this might happen.
- A transaction was canceled or interrupted. If it didn’t complete, this Pending payment will disappear after a few days when the transaction cancelation completes.
- The merchant reserved the money to make sure there were sufficient funds to complete the payment. The Pending transaction will be removed when the reservation request expires – or if the merchant cancels it.