How do I terminate my MobalPay card?
If you want to terminate your card permanently, please visit MyAccount and terminate the card by following the below steps.
1. Report Lost or Stolen > Freeze Card
2. Visit Report Lost or Stolen again >Permanently Cancel Card > Choose cancel reason and click “Cancel Service”
You can log in to MyAccount by clicking the link below:
MobalPay MyAccount
*Please ensure that you have used all of your balance first as any unused balance will be lost once you have terminated the card.
If the card has been lost and you wish to just suspend service for now however, please visit the following link for additional instructions: Lost or Stolen Cards