To enhance security and improve our services, system maintenance is performed regularly, both on a scheduled and ad-hoc basis.
During these maintenance periods, some features of “My Account” may be temporarily unavailable.
Examples include:
-
Viewing usage history
-
Suspending / Reactivating card
-
Checking your PIN code
-
Viewing your balance
Additionally, if you top up your card via convenience store payment during a maintenance period, the balance will be reflected on the next business day.
We appreciate your understanding and apologize for any inconvenience this may cause.