Activating Data: All Mobal Japan Voice+Data plans include cellular data (your high speed allowance will vary depending on the plan that you select) but in order to access cellular data, you will be required to: Ensure that the ‘Mobile / Cellular Data’ feature on your device is enabled Ensure that you have created an APN […]
Category: Cellular Data
Cellular Data Setup (iPhone)
Activating Data: In order to use data with your Japan Voice+Data SIM Card you must; 1) Make sure our eSIM is set as the default for Mobile/Cellular Data. If you only have our eSIM installed then this should be done by default and you can skip to step 2 However if you are using dual SIM […]
Creating a Hotspot / Tethering
The Hotspot Feature: Mobal Japan Voice+Data support use of the mobile hotspot feature and so the majority of smart phone handsets should allow you to share the data connection with multiple devices if you wish to. For instructions on how to enable this feature on most Android handsets, please click this button: Android Guide For […]
Adding Extra High Speed Data
Data Allowance: Additional data bundles cannot be added to our Japan Voice+Data plans, so once you have exceeded your high speed data allowance, your connection speed will be restricted (to a maximum of approximately 200 Kbps) until your plan is reset and you are assigned a new high speed data allowance on the 1st of […]
Reducing Cellular Data Usage (Android)
Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage. However, please be advised that these are only generic instructions for an Android handset and the steps may vary depending on your specific cell phone / the version of Android you have installed. Disabling Automatic […]
Reducing Cellular Data Usage (iPhone)
Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage – However, please be advised that these are only generic instructions for an iPhone handset and the steps may vary depending on your specific cell phone / the installed iOS. Block Data Access For Specific […]
Tracking Cellular Data Usage
Monitoring Your Usage: Please be advised that you can keep track of your high speed data allowance (which will vary depending on the plan that you have selected) directly from your Mobal online account. Once you have exceeded your high speed data allowance, your connection speed will be reduced (to a maximum of approximately 200Kbps) […]
Using Google Maps
Navigation Services: We often get asked how much cellular data the Google Maps feature uses but unfortunately, this is a difficult question to answer as it depends on a variety of factors. When using Google Maps while driving however, you would usually find that this application uses no more than 10MB per hour. If there […]
Can I Use VoIP and Instant Messaging (Skype, Viber, Whatsapp, Facetime etc)?
Call & Messaging Applications: We can confirm that you can continue to use VoIP services for calling / instant messaging applications for messaging and this can be a great way to keep in touch! This will also help you to avoid incurring additional usage charges for our standard voice calling and SMS text messaging service. […]
What Speeds Can I Expect?
Data Services: You will be provided with a high speed data allowance which will reset on the 1st of each month. The amount of high speed data available to you will vary depending on the plan that you have selected but you will you will receive up to a 4G/3G data connection until your allowance […]