We can confirm that our service supports this feature but your device may require some additional configuration –
On the majority of iPhone handsets, you can enable this feature by going to: Settings > Notifications
You should then be able to scroll down to the section titled “Government Alerts” and enable this feature.
On the majority of Android handsets, you can enable this feature by going to:
Settings > Notifications > Advanced Settings > Wireless Emergency Alerts
(or)
Settings > Safety & Emergency > Wireless Emergency Alerts
We cannot guarantee that all devices will support this feature and so if you are unable to locate this option, you may need to consider installing an application for this purpose instead.
The Japanese Government recommends the following application –
For Android Handsets: “Safety Tips” – App available from the Google Play Store
For iPhone Handsets: “Safety Tips” – App available from the Apple Store