Refunded Transactions

If you have recently contacted us about an issue on your account and a refund has been applied, please note that refunds can take 7-10 business days before they are returned to your account.  If after 10 business days you still can’t see your refund, please contact us and we can tell you the date […]

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Money Back Guarantee

The Money Back Guarantee was available for a limited period when you first purchased your Mobal World Phone/SIM and was offered in addition to the standard 12 month warranty (covering manufacturing defects). Due to the age of your Phone/SIM you will no longer be covered by the Money Back Guarantee or the standard warranty. If […]

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Money Back Guarantee

If you’re not completely satisfied with your Mobal Satellite Phone purchase, you can take advantage of our Money Back Guarantee! Simply send an email to returns@mobal.com within seven days of receipt and tell us why you are not satisfied. After receiving your request, we will send you an email containing return instructions and provided you […]

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Money Back Guarantee

If you have not already requested for the service to be activated and you have changed your mind about using it, you can take advantage of our Money Back Guarantee! Simply send an email to returns@mobal.com within seven days of receipt and tell us a brief reason why you wish to return it. After receiving […]

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Money Back Guarantee

If you’re not completely satisfied with your Mobal Phone/SIM, you can take advantage of our Money Back Guarantee! Simply send an email to returns@mobal.com within seven days of receipt and tell us why you are not satisfied. After receiving your request, we will send you an email containing return instructions and provided you do not […]

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