Declined Payment – where are my other transactions?

… If we have been unable to take payment for your most recent bill, your account will be partially locked down. While this restriction is in place, you will only be able to see details of the outstanding charge and the option to make payment for that specific bill.    Once you have clicked on […]

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Billing Issues While Travelling

On occasion, we may encounter an issue with processing a charge for a customer while they are traveling. The vast majority of these are due to a restriction on international charges that are applied by the provider of the payment method being used. Please be advised that charges from Mobal will originate from our head […]

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