Once you have purchased the SIM there are no further charges due so there is no need to update the payment method on your Mobal MyAccount. If you do update the billing information this will not be a problem, but note that our system will automatically perform security checks on the information provided. This will […]
Articles Tagged: disconnected
Updating Your Billing Details
It is your responsibility to ensure that the billing information we hold on file for you remains up to date. Please be advised that your service may be disconnected / suspended if the payment method we hold for you is not kept up to date. If you use a credit card for the payment method, […]
Closing your Mobal Account
If you wish to close your Mobal Account, simply send an email to: support@mobal.com Your email should include your Mobal account details (such as your Mobal Phone Number / SIM Serial Number or your Order Confirmation Number) and the reason for the closure of the account. We will then arrange for your Mobal account to […]
Updating Your Billing Details
It is your responsibility to ensure that the billing information we hold on file for you remains up to date. Please be advised that your service may be disconnected / suspended if the payment method we hold for you is not kept up to date. If you use a credit card for the payment method, […]