If you have updated your payment method through your Mobal online account (MyAccount) or by calling through to our support team, our system will perform automatic security checks on the information provided. These checks will include an authorization against your payment method for a small amount (usually $1). Please rest assured that this is only […]
Category: My Charges
What currency am I billed in?
All of your charges are processed in our Head Office in the UK and billed in Japanese Yen (JPY). Please note you may be charged a currency conversion fee and/or an international transaction fee – This will depend on the payment method you are using so if you are unsure you will need to check […]
How to view my charges
A full breakdown of any charges you have received so far will be posted to your Mobal online account (MyAccount). When you have logged in to your online account, please click on the “Charges” section as shown below: On the next screen, you will see a listing of all charges that have been processed so […]