Reconnection Requests:
If your Mobal SIM card has been suspended due to a declined charge for example, please login to your Mobal online account (MyAccount) to make a payment / update your billing information.
When we have received your update, your SIM card should be reactivated within 1-2 business days.
If your Mobal SIM card has been deactivated for any other reason, please contact our customer support team directly and we will look into this further for you.
You can contact our customer support team by sending an email to: support@mobal.com
If you have submitted a termination request however, please be advised that your SIM card will be permanently disconnected and we will not be able to reactivate your service.