3DS Verification: ‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced by Visa and MasterCard. When placing an order online, your Visa or MasterCard issuer may request an additional security check to ensure it is you placing the order. They will do this by sending you a One-Time Passcode to […]
Articles Tagged: security
Lost or Stolen SIM
Emergency Line: If your Mobal SIM Card has been lost or stolen, it is very important that we are notified immediately so that we can arrange for your SIM to be disconnected. The account holder will remain liable for all charges incurred up until the point we are notified of the loss or theft. Please […]
Is My Information Secure
Security Concerns: We can confirm that the Mobal website is SSL secure and it is regularly checked by an independent security service. Mobal Communications is committed to protecting your information during the initial order process and for the entire duration of your time as a valued customer. For more information, please review the: Mobal Group […]
Phone Pin Lock / SIM Pin Lock
In regards to the security features on your “Blu Zoey 2.4” device, you have the option to set up a ‘Phone Lock PIN’ or a ‘SIM Pin Lock’. If you set up a ‘Phone Lock PIN’, you will only be asked for this code each time the phone is turned on. If you set up […]
SIM Pin Lock / Phone Pin Lock
If you wish to set up a ‘SIM Pin Lock’ on your Blu Zoey device, you will need to go to – “Menu” > “Settings” > “Security Settings” > “SIM Security” You will then need to turn the “PIN Lock” feature on and enter the default SIM pin number (listed on your paperwork) to activate […]