Emergency Line:
If your Mobal SIM Card has been lost or stolen, it is very important that we are notified immediately so that we can arrange for your SIM to be disconnected.
The account holder will remain liable for all charges incurred up until the point we are notified of the loss or theft.
Please DO NOT report your SIM card as lost or stolen via email.
To ensure immediate deactivation you must call our emergency line on: +12127855800
This is also explained within our Terms and Conditions: www.mobal.com/terms
“You are liable for all call charges incurred until you notify us of the loss or theft. To request disconnection of the service call +1 212 785 5800 immediately. This emergency service is available 24-hours. Out of normal office hours our answering service will provide instructions.”