We understand how frustrating it can be to encounter obstacles when trying to access your MyAccount. So, we’ve put together this guide with frequently asked questions and step-by-step solutions to help you through any login-related challenges.
If you’re experiencing problems logging into your Mobal MyAccount, please follow these easy steps:
- Double-check your details: Take a moment to ensure you’re entering the correct email address and password associated with your MyAccount. Watch out for any uppercase letters and special characters!
- Password reset: If you’ve forgotten your password, don’t worry! Just click on the “Forgotten Password” link on the login page. We’ll guide you through the process of resetting your password. It may take up to 10 minutes for the password reset email to be delivered.
- Unknown email: If your email address isn’t recognized, simply reach out to Mobal’s customer support directly. They’ll be able to guide you through the process of updating your account details.