Activation Requests: To activate your Mobal SIM card, you will firstly be required to login to your Mobal online account by visiting: www.mobal.com/myaccount Once you have logged in to your online account, please visit the “Services” section and then click on the “Activate SIM” button next to the relevant SIM card as shown in the […]
Category: Getting Started
Why am I being asked for a Pass code? (3DS)
3DS Verification: ‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced by Visa and MasterCard. When placing an order online, your Visa or MasterCard issuer may request an additional security check to ensure it is you placing the order. They will do this by sending you a One-Time Passcode to […]
Information you will receive via e-mail
Once your order has been placed, we may contact you periodically via email with additional updates. However, the first few emails that you will receive are very important! Order Confirmation Email This will contain a full summary of the order for your records. It will contain an order confirmation number (which can be used as […]