Mobal WiFi – Getting Started Your Mobal MyAccount / Activating your router After placing a new order, an online account will be created for you. This will give you access to a variety of features. Find out all you need to know about your Mobal MyAccount here. Once you have received your router, don’t forget […]
Category: Getting Started
Why am I being asked for a Pass code? (3DS)
3DS Verification: ‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced by Visa and MasterCard. When placing an order online, your Visa or MasterCard issuer may request an additional security check to ensure it is you placing the order. They will do this by sending you a One-Time Passcode to […]
Information you will receive via e-mail
Once your order has been placed, we may contact you periodically via email with additional updates. However, the first few emails that you will receive are very important! Order Confirmation Email This will contain a full summary of the order for your records. It will contain an order confirmation number (which can be used as […]