Monitoring Your Usage: You can keep track of your data usage in your eSIM Admin Portal. You can find the link to this in your ‘eSIM Details’ email, which you will have received shortly after purchasing your eSIM. In the eSIM Admin Portal, you’ll be able to see details about your chosen eSIM, as well […]
Category: Cellular Data
Cellular Data Setup (Android)
Activating Data: In order to access cellular data from your ‘Japan Tourist’ eSIM, please ensure that you’ve installed your eSIM, and have completed the steps below: Ensure that the ‘Mobile / Cellular Data’ feature on your device is enabled Ensure that you have created an APN (Access Point Name) profile using the correct settings … […]
Cellular Data Setup (iPhone)
Activating Data: To access cellular data service on your iPhone handset within Japan, you will first need to install your eSIM by following the instructions here. The APN (Access Point Name) profile would usually be automatically installed after connecting to the network and enabling the data feature but if your device fails to do this, […]
Creating a Hotspot / Tethering
The Hotspot Feature Mobal Japan Tourist eSIMs support use of the hotspot feature. The majority of smart phone handsets should allow you to share the data connection with multiple devices if you wish to. Skip to iPhone Guide Skip to Android Guide We are aware of some issues with this specific feature when using Google […]
Using Google Maps
Navigation Services: We often get asked how much cellular data the Google Maps feature uses but unfortunately, this is a difficult question to answer as it depends on a variety of factors. When using Google Maps while driving however, you would usually find that this application uses no more than 10MB per hour. If there […]
Data issues after switching back to Domestic SIM (iPhone Users)
Domestic SIM Issues If you are using an iPhone handset and you are unable to connect to cellular data after removing our SIM card / reinserting your domestic SIM card, you may be required to manually remove the APN (Access Point Name) profile that was installed for our service. On most iPhone handsets, you can […]
Data Speeds
The Mobal Tourist eSIM offers a variety of plans to suit different needs, including options for 1GB, 3GB, 10GB, 30GB, and 50GB. These plans provide access to 4G LTE speeds, ensuring a superfast and reliable connection for activities like streaming, downloading, video conferencing, and more. The choice of plan should be based on your anticipated […]