New Card & Your Previous Balance

If I have ordered a new MobalPay card, what will happen to the old card’s balance? If you order a new card from the MobalPay site, your balance will not be transferred. If you wish to transfer the balance from your old card, please make sure to place your order through My Account. Follow the […]

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Save Time and Register for a Transfer Card

Using an ATM to top up your MobalPay account can seem a little daunting, especially if you’re new to Japan. That’s why we’ve put together some guides for topping up using cash.  However, did you know that you can make the process even easier for yourself in future transactions?  Many banks allow you to create […]

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How To Top Up Your MobalPay Account

You can add funds to your MobalPay balance in these ways:    Cash at a Convenience Store (recommended) Cash Card or Bank Book at an ATM in a convenience store or bank  Online Banking  You can find detailed instructions for how to do each of these at the links above.  However you choose to top […]

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How To Top Up Using Online Banking

If you already have a Japanese Bank Account, you may have access to online banking, meaning you can top up your MobalPay account wherever you are!   You must have a Japanese bank account to top up your MobalPay balance online – you can’t use an overseas account. Alternatively, you can open a bank account at […]

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