Using an ATM to top up your MobalPay account can seem a little daunting, especially if you’re new to Japan. That’s why we’ve put together some guides for topping up using cash. However, did you know that you can make the process even easier for yourself in future transactions? Many banks allow you to create […]
Articles Tagged: top-up
How To Top Up Your MobalPay Account
You can add funds to your MobalPay balance in these ways: Cash at a Convenience Store (recommended) Cash at an ATM in a bank Cash Card or Bank Book at an ATM in a convenience store or bank Online Banking You can find detailed instructions for how to do each of these at the […]
How To Top Up Using Online Banking
If you already have a Japanese Bank Account, you may have access to online banking, meaning you can top up your MobalPay account wherever you are! You must have a Japanese bank account to top up your MobalPay balance online – you can’t use an overseas account. If you don’t have a Japanese Bank Account, […]
How To Top Up Using Bank Card or Bank Book
If you already have a Japanese Bank Account and have a Cash Card or Bank Book, you can top up your MobalPay Account at ATMs all over Japan, both in banks and in convenience stores such as 7-Eleven, Lawson, Family Mart, etc, for which a small fee is charged. When prompted, you’ll need to enter […]
How To Top Up Using Cash At Bank ATMs
See also: You can use cash to top-up your MobalPay account at ATMs inside banks all over Japan, even if you don’t have a Japanese bank account. You can also top-up using cash at convenience store, which most people find is the most convenient option. There are a couple of things to remember before we […]
Preferred Bank For Transfers
Which bank should I use to top-up my card? We can confirm that the majority of ATM’s can be used to make a bank transfer. However, we would recommend using an ATM in a Mizuho bank as they offer the best English language options compared to other banks.
Top-Up Delays
I just paid for a top-up. Why hasn’t my balance been updated? If you recently transferred funds to complete a top-up, please be advised that it can take up to two business days for your account balance to be updated. If your balance hasn’t updated after this time however, please contact your bank to ensure […]
Viewing Your Top-Up History
Where can I view my top-up history? You can view your top-up history by logging in to your MobalPay online account (MyAccount). To access your online account, please click on the button below and then login using your credentials: Once you have logged in to your online account, you can then view your top-up history […]