I’ve used my card but would like to cancel a transaction. How do I do this? To cancel a transaction, you will be required to contact the merchant directly as we would not be able to assist you with this. Once the merchant has confirmed the transaction has been canceled / refunded, the balance on […]
Articles Tagged: cancel
How long do refunds take?
How long does it take to receive a refund after I cancel a transaction? This will depend on the merchant, so if you are not sure how long the refund will take to process, you’re best to query this directly with the merchant. Once we have received confirmation from the merchant that the transaction has […]
Terminating Your Service
How do I terminate my MobalPay card? If you want to terminate your card permanently, please visit MyAccount and terminate the card by following the below steps. 1. Report Lost or Stolen > Freeze Card 2. Visit Report Lost or Stolen again >Permanently Cancel Card > Choose cancel reason and click “Cancel Service” You can […]