Cellular Data Setup (Android)

Activating Data: Notice for Google Pixel users: Since the security updated released by Google recently, some users have not been able to save the APN listed below. If this happens to you, please refer to this support page All Mobal Japan Voice+Data plans include cellular data (your high speed allowance will vary depending on the […]

Read More

Cellular Data Setup (iPhone)

  Setting up data on your iPhone – Please make sure to complete all 4 steps after installing your eSIM Step 1)  Set the Mobal eSIM as the default for Mobile/Cellular Data. If you only have our eSIM installed then this should be done by default and you can skip to step 2 However if you […]

Read More

Adding Extra High Speed Data

Data Allowance: Additional data bundles cannot be added to our Japan Voice+Data plans, so once you have exceeded your high speed data allowance, your connection speed will be restricted (to a maximum of approximately 200 Kbps) until your plan is reset and you are assigned a new high speed data allowance on the 1st of […]

Read More

Tracking Cellular Data Usage

Monitoring Your Usage: Please be advised that you can keep track of your high speed data allowance (which will vary depending on the plan that you have selected) directly from your Mobal online account. Once you have exceeded your high speed data allowance, your connection speed will be reduced (to a maximum of approximately 200Kbps) […]

Read More

Reducing Cellular Data Usage (Android)

Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage. However, please be advised that these are only generic instructions for an Android handset and the steps may vary depending on your specific cell phone / the version of Android you have installed.   Disabling Automatic […]

Read More

Reducing Cellular Data Usage (iPhone)

Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage – However, please be advised that these are only generic instructions for an iPhone handset and the steps may vary depending on your specific cell phone / the installed iOS.   Block Data Access For Specific […]

Read More