Billing Information:
Once you have paid for the initial purchase of your ‘Japan Tourist’ SIM card, we can confirm that there will be no additional charges.
This is a pre-paid data only SIM card and so there is also no need to update the payment method on your Mobal online account (MyAccount).
As this is a pre-paid service, please be advised that it is not possible to extend your service duration. Your SIM card will be permanently disconnected once it has reached the 8/16/31 day service duration and so you would be required to purchase additional SIM cards to extend the service duration further.
If you have other active Mobal SIM services (that operate with ongoing service fees) however, it is your responsibility to ensure that the billing information we hold on file for you remains up to date for that product. For more information, please visit the relevant support page for that particular product.