Billing Information: Once you have paid for the initial purchase of your ‘Japan Tourist’ SIM card, we can confirm that there will be no additional charges. This is a pre-paid data only SIM card and so there is also no need to update the payment method on your Mobal online account (MyAccount). As this is […]
Category: My Billing Details
Is My Information Secure
Security Concerns: We can confirm that the Mobal website is SSL secure and it is regularly checked by an independent security service. Mobal Communications is committed to protecting your information during the initial order process and for the entire duration of your time as a valued customer. For more information, please review the: Mobal Group […]
Name Changes
Account Ownership: Please be advised that the account holder “Name” field within your Mobal online account (MyAccount) cannot be edited. This is because the original account holder will remain the account holder for life. This is to prevent long term problems on the account and issues surrounding the possibility of someone else being able to […]