Your Phone Number:
It is vital that you provide your contacts with the correct number to reach you. If unsure, before proceeding please click here for information on verifying your Mobal phone number.
The dialing procedures your contacts should use will vary depending on their current location (i.e. are they calling from Japan from a local number or will they be making an international call to your number?)
For further instructions, please refer to the information below.
Local Calls
Your contacts that are located in Japan (that also have a Japanese phone number) would call you using the normal domestic dialing procedure and so they would not be required to enter the “+81” prefix in front of your phone number.
This would instead be removed and then replaced with a “0” prefix.
If for example your Mobal phone number was +817012345678, your contacts within Japan would simply dial 07012345678 as shown in the example above.
For your contacts that are based outside of Japan, please refer to the next section.
International Calls
For your contacts that are located outside of Japan (or for any contacts that have an international phone number), they would be required to use the international dialing procedure when placing a call to your Mobal phone number.
These contacts would simply dial your full phone number including the +81 prefix (if they are calling from a cell phone) or they would replace the plus symbol with the international dial out code for the country they are calling from (if they are calling from a landline phone).
Please note that the international dial out code will vary depending on the country your contacts are calling from.
To assist you further, we can confirm that the international dial out code for the U.S. is 011 and the international dial out code for most of Europe is 00.
As an example, if your Mobal phone number was 817012345678 then you would dial as follows –
From a cell phone, your international contacts would dial: +817012345678
From a U.S. landline phone, your contacts would dial: 011817012345678
From a U.K. landline phone, your contacts would dial: 00817012345678