Dialing Instructions For Outgoing Calls

Outbound Calls: When placing a call to a local phone number within Japan, simply dial the number directly including the area code and the leading zero. To call the Mobal Japanese lost/stolen emergency number for example, you would dial 0345501524 as shown in the example below. Note: When dialing, enter numbers only and ignore any […]

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Receiving Calls – How Contacts Dial Your Number

Your Phone Number: It is vital that you provide your contacts with the correct number to reach you. If unsure, before proceeding please click here for information on verifying your Mobal phone number. The dialing procedures your contacts should use will vary depending on their current location (i.e. are they calling from Japan from a […]

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Calls to Toll Free Numbers/Collect Calls

Chargeable Calls: Please be advised that all calls are chargeable and this includes calls to “Toll-Free’ numbers / “Collect Calls”. These will be registered as standard calls and charged at the specified rate for the country in which you are currently located. For instructions on how to view the usage rates for your specific service, […]

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