Cancellation Requests: When you are ready to terminate your Japan Unlimited service, please login to your Mobal online account to submit a cancellation request: MyAccount If your service is terminated, your SIM card will be permanently disconnected / your phone number will be lost and so you will not be able to reactivate the SIM […]
Articles Tagged: disconnect
Closing your Mobal Account
Account Closure: If your service has been terminated and you would like to close your Mobal Account, simply send an email to: support@mobal.com Your email should include your Mobal account details (such as your Mobal Phone Number / SIM Serial Number or your Order Confirmation Number) and the reason for the closure of the account. […]