Manual Setup: If you are unable to access cellular data after following our guide, it is likely that your iPhone handset has failed to automatically download / install the APN configuration profile that’s required. As a solution, we would recommend that you manually download the required APN profile by clicking on the button below – […]
Category: Cellular Data
Can I Use VoIP and Instant Messaging (Skype, Viber, Whatsapp, Facetime, etc)?
Call & Messaging Applications: We can confirm that you can continue to use VoIP services for calling / instant messaging applications for messaging and this can be a great way to keep in touch! This will also help you to avoid incurring additional usage charges for our standard voice calling and SMS text messaging service. […]
What Speeds Can I Expect With The Unlimited Data Plan?
Data Services: Should you decide to choose one of our ‘Japan Unlimited – Voice, Text & Data Plans’, you will be provided with a high speed data allowance which will reset on the 1st of each month. The amount of high speed data available to you will vary depending on the plan that you have […]
Data issues after switching back to Domestic SIM (iPhone Users)
Domestic SIM Issues If you are using an iPhone handset and you are unable to connect to cellular data after removing our SIM card / reinserting your domestic SIM card, you may be required to manually remove the APN (Access Point Name) profile that was installed for our service. On most iPhone handsets, you can […]