Email / SMS Notifications: There may be occasions where we send you an Email / SMS notification in relation to charges for your Mobal service. If there is an outstanding balance on your account for example, we may send you an SMS text message alert similar to what is shown below – “Your Mobal bill […]
Articles Tagged: security
Why am I being asked for a Pass code? (3DS)
3DS Verification: ‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced by Visa and MasterCard. When placing an order online, your Visa or MasterCard issuer may request an additional security check to ensure it is you placing the order. They will do this by sending you a One-Time Passcode to […]
Lost or Stolen SIM
Reporting a Loss: If your Mobal SIM card has been lost or stolen, it’s very important that you login to your Mobal account to report the loss so that your service can be suspended as a precaution: www.mobal.com/myaccount Once you have logged in to your account, simply visit the “Services” section and then click on […]
Is My Information Secure
Security Concerns: We can confirm that the Mobal website is SSL secure and it is regularly checked by an independent security service. Mobal Communications is committed to protecting your information during the initial order process and for the entire duration of your time as a valued customer. For more information, please review the: Mobal Group […]