Frequencies Used

Required frequencies for network coverage:   These SIM cards utilize the Softbank network and the primary 4G frequency used by this network is: 4G Band 1 – 2100MHz It is important that your device supports this frequency as as this will provide network coverage in most major locations. We would therefore recommend using a device […]

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Manual Network Selection (iPhone)

Connection Issues: If your device has failed to connect to the Softbank network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]

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Can I use the SIM in any other countries?

Roaming Capabilities: Please be advised that this SIM card will only allow you to connect to the Softbank network within Japan. When you are outside of Japan, you will not be able to use the SIM card for calls, texts or cellular data access.  

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