Permanent Disconnection

Due to a recent update, you can now request permanent disconnection of your SIM card directly through your Mobal online account (MyAccount). After logging in to your online account, please click on the “Termination” button shown below – You will then be taken to a new screen where you can submit your termination request. Please […]

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Reconnecting your ‘Japan Unlimited’ SIM card

If you originally selected one of our short-term plans (30/60/90 days), please be advised that your SIM card will be permanently disconnected at the end of the service period. Should you wish to use the ‘Japan Unlimited’ service again, you would be required to purchase and activate a new SIM card. However, if you selected […]

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