Adding Contacts

When adding a contact to your ‘Blu Zoey 2.4 3G’ handset, please follow the steps below – 1) Go to the main ‘Menu’ by pressing the top left button on the keypad. 2) Select the “Contact” icon (icon shows a picture of a phone book). 3) You will see two sections at the top of […]

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Enabling/Disabling Flight Mode

If you wish to enable/disable the “Flight Mode” option on your device, please follow the steps below – 1) Go to the main ‘Menu’ by pressing the top left button on the keypad. 2) Scroll down and select “Settings” (icon shows a picture of a wrench and two gears). 3) Select “Call Settings”. 4) Select […]

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Manual Network Selection

If your device displays a “No Service” or an “Emergency Calls” only message, this would usually indicate that you are in a location with poor signal strength / limited network coverage. As a further test however, we would recommend attempting to select a network manually – 1) Go to the main ‘Menu’ by pressing the […]

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“Insert SIM 2” Error

Your ‘Blu Zoey 2.4 3G’ cell phone has two SIM card slots but only one SIM card is required in order to use the Mobal service. The Mobal SIM card has been pre-inserted in Slot 1 and Slot 2 is currently empty. Therefore, it is normal to see an “Insert SIM 2” message and this […]

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Phone Pin Lock / SIM Pin Lock

In regards to the security features on your “Blu Zoey 2.4” device, you have the option to set up a ‘Phone Lock PIN’ or a ‘SIM Pin Lock’. If you set up a ‘Phone Lock PIN’, you will only be asked for this code each time the phone is turned on. If you set up […]

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Blu Zoey 2.4 3G – Quick Start Guide

For handy hints on using your phone, download the relevant quick start guide for your ‘Blu Zoey’ device below: For the ‘Blu Zoey 2.4 3G’ handset (orders placed after May 23rd 2017), please download the guide below: BLU Zoey 2.4 3G Quick Start Guide If you own the ‘Blu Zoey’ 2G handset however (orders placed […]

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